Coronavirus Airline Policies

Book with confidence using these flexible change options

No StudentUniverse change fees for all flights booked in 2020.

Flexible Airline Policies: Coronavirus

last updated: June 29, 2021

Each of StudentUniverse's 220+ worldwide airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Airlines have been updating their policies regularly as the situation is still changing. Many airlines are offering to waive change fees for flights booked in the next few months to provide you with protection and flexibility with upcoming travel plans. Most of these airline-specific policies also apply to tickets booked through StudentUniverse. In addition, StudentUniverse is also waiving our change fees on all airlines through the end of the year. We are happy to help you with changing or cancelling your ticket, but we are bound to each airline's current policy. Here's the latest from the airlines. For more information about the coronavirus situation, check out our answers to your most frequently asked coronavirus questions.

Flexibility Policies by Airline

Aer Lingus

Free changes through December 31, 2021. You can change your flights as often as you need. Fare difference may apply.

Air Canada

Unlimited changes. No change fees. – Until July 31, 2021, if you want to change your flight, Air Canada will waive the change fee. After July 31, 2021, you can make one change at no extra charge. If your new fare has a higher price, you only need to pay the difference from your original fare.

Alaska Airlines

All flights purchased from May 1, 2021 onward will have no change fees, except for Saver fares.

American Airlines

No change fees for most tickets (excluding basic economy) for all short-haul and long-haul international flights originating in North or South America for tickets issued on or after November 19, 2020. No change fees on new international tickets originating outside North or South America bought between April 1, 2021 and July 31, 2021, for all travel dates. Fare differences may apply.

British Airways

You can change the dates of travel, the destination, or both with no change fee for all new bookings made from March 3, 2020 onwards for travel due to be completed by April 30, 2022.

Delta Air Lines

No change fees on all Delta bookings (excluding Basic Economy fares) for tickets purchased after March 31, 2021.

Hawaiian Airlines

No change fees for any route within Hawaiian Airlines' network and for any Main Cabin fares and higher. Please note that a fare difference may apply if the rescheduled flight exceeds the value of the original ticket price.


Free changes for any existing and new bookings for travel within 12 months from the original purchase date.


Starting April 1, 2021, no change fees on most fare types (excluding Blue Basic).

United Airlines

No change fees for new bookings (except for Bisic Economy tickets) for traveling within the US, between the US and Mexico or the Caribbean, to other international destinations from the US. Fare differences may apply.

Virgin Atlantic Airways

No change fees on flights with travel by April 30, 2022 as long as travel is completed by April 30, 2023. Amount of changes may be limited depending on purchase date. Fare differences may apply.


All flights booked between March 3, 2020 and June 30, 2021 will be allowed a $0 one-time fee waiver for changes or cancellations.

Frequently asked questions about the coronavirus

Is it still safe to travel right now?

Should I cancel my flight?

Can I get a refund if I cancel my flight?

Will the coronavirus affect travel later this year?